Frequently Asked Questions
Everything you need to know about your CNP Professional order.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days. Express options are available at checkout for next-day delivery on orders placed before 2 PM.
What is your return policy?
We offer a 30-day return policy for unopened and sealed products. If you are unsatisfied with your purchase, please contact our support team to initiate a return.
Are CNP Professional products batch-tested?
Yes, quality is our priority. Many of our products undergo rigorous batch testing to ensure they meet the highest standards for purity and performance.
Which payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as digital wallets like PayPal and Apple Pay.
Can I track my delivery?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your parcel's progress.
Do you ship internationally?
Yes, we ship to a wide range of international destinations. Shipping costs and delivery times vary by location and will be calculated at checkout.