Returns & Exchanges
At CNP Professional, we want you to be fully satisfied with your performance nutrition; if you are not happy with your purchase, you can return unopened items within 30 days for a full refund or exchange.
Contact Support
Email our customer service team with your order number and reason for return to receive a Return Authorization number.
Package Your Items
Securely pack the unused products in their original packaging, ensuring the contents are protected for transit.
Ship the Return
Affix the provided return label or address the package to our distribution center using a trackable shipping service.
Receive Refund
Once our warehouse inspects and approves the returned items, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing